Doanh nghiệp cần làm gì để cung cấp trải nghiệm khách hàng B2B xuất sắc nhất?

Improving customer experience means more sales, but this logic seems to be ignored by B2B businesses, despite the fact that B2B customers are also human beings like B2C customers. In reality, surveys show that up to 72% of B2B customers want to enhance their personal shopping experience, similar to B2C customers. However, in practice, few B2B businesses meet this desire. Few B2B e-commerce websites provide simple features to streamline transactions, create deep customer relationships, and drive growth. So, how can we enhance the B2B customer experience? The answer will be provided in the webinar #ONNETCXROADSHOW_2: How B2B Businesses Can Stand Out and Create the Best Customer Experiences?

The webinar is jointly organized by Onnet Consulting, Odoo, Liferay, and Bizzi.